Check your GPU and CPU latency:

• If GPU usage is 98%+ and CPU is at 50%, the GPU is the bottleneck.
• If CPU usage is high but GPU is low, the CPU might be the bottleneck.

Yes, the Logitech G Pro gaming headset should work fine with the Pimax Crystal Light. However, Logitech G Hub software has caused issues with Pimax Play in the past, leading to audio latency. If you experience any audio problems, try uninstalling Logitech G Hub to resolve the issue.

This is likely due to HDCP issues, which prevent protected content like Netflix from being displayed in certain VR headsets.Try using a supported browser like Google Chrome or Firefox for streaming Netflix. You may also want to stream at 720p to avoid potential DRM conflicts.

Stuttering in DCS VR can be caused by several factors, including hardware and software issues. System overheating, background applications, or resource-heavy processes can all lead to performance dips. Additionally, VR-specific settings (like upscaling or reprojection) or USB connectivity problems might affect smoothness. To improve performance, be sure to:

• Set "Max FPS" in DCS settings to 120 – This prevents DCS's renderer from chasing frames it can't produce, typically resulting in a smoother experience.
• Upgrade your GPU settings - If you're using a 4000x or 5000x series Nvidia GPU, consider using DLSS Swapper to upgrade to DLSS4. Additionally, switch to DLAA in DCS instead of MSAA to reduce strain on your system while maintaining visual quality.

Also, check your system temperatures and close unnecessary apps to free up resources for smoother VR performance.

The OpenXR toolkit itself isn't required for Pimax Play, as Pimax Play already has its own set of features. However, if you are using OpenComposite (which translates OpenVR calls to OpenXR), it is essential for certain VR applications. OpenComposite also provides additional options like upscaling, cropping, and recolorizing to improve the visual experience. Although OpenComposite is discontinued, it’s still recommended for users looking for fine-tuned control over their VR visuals. Just be aware it could face compatibility issues as software updates continue.

The OpenXR Toolkit is especially useful if you're using an OpenXR title and not relying on SteamVR, as it offers a high degree of configurability. For instance, you can fine-tune performance, visuals, and more. Just make sure to uncheck DCS or Pavlov in the OpenXR Toolkit if you're using QuadViews Foveated Rendering, as that could cause issues.

Yes, the Pimax Crystal Light supports both Pimax OpenXR Quadviews and Central Priority Rendering (FFR). However, since it lacks an eye-tracking system, the Quadviews feature will render based on a fixed viewpoint, meaning it won’t adjust dynamically to your eye position.

Each application serves a distinct purpose in optimizing your VR experience. OpenComposite is necessary to translate OpenVR calls to OpenXR and provides useful visual tuning features. The OpenXR Toolkit offers additional customization options for OpenXR titles, while Pimax Play manages headset-specific settings.

However, do not use OpenComposite if a title already supports OpenXR natively, as it can lead to conflicts or unnecessary overhead. While using multiple apps might feel complex, each one plays a key role in fine-tuning your VR setup for the best performance and visuals.

In the future, we might see more integrated solutions, but for now, these tools are essential for a fully optimized experience.

Upscaling works by rendering the image at a lower resolution and then using algorithms to upscale it to a higher resolution, saving GPU resources. However, the visual quality will generally be worse than native resolution rendering. This technique is more about improving performance than image quality. Some games and systems might not handle the extra post-processing step well, which can cause instability or stuttering.

If your headset doesn't reconnect after enabling 90 Hz upscaling, try clearing the Pimax Play settings file (.json) and reinstalling the software. Make sure any third-party tools (like Quadviews or OpenXR Toolkit) are removed, as they may interfere with Pimax Play and cause connection problems.

SteamVR has an automatic performance benchmarking tool that, after running, may adjust your resolution slider above 100%. This is typically fine for less demanding VR games but can be problematic for more GPU-intensive applications like racing and flight sims, as it can cause stuttering, even with the best GPUs. The resolution settings in Pimax Play and SteamVR interact with each other, so it’s important to ensure that both are set correctly. SteamVR's slider may go above 100%—which could lead to issues—because it uses a resolution higher than the headset’s native panel resolution to correct barrel distortion. To avoid performance issues, ensure that the resolution slider in both SteamVR and Pimax Play is set appropriately, and avoid going beyond 100% for demanding games.

Tracking issues can be caused by several factors:

• Lighting: Ensure your room is well-lit, with contrasting surfaces (e.g., white or black walls).
• Room Setup: Avoid plain walls and instead add objects for the tracking system to detect. This helps improve tracking precision.
• Frequency: Set Pimax Play to 60Hz—using 50Hz can cause issues with tracking stability.
• Software Features: Some games offer stabilization features, but they may not always fully resolve jitter or tracking issues.
• Positioning: Try adjusting your room layout or testing in different spaces to see if that improves tracking accuracy.

Additionally, if your CPU is overwhelmed with demanding applications, like MSFS (Microsoft Flight Simulator), the SLAM algorithm used for tracking might not be getting the resources it needs for smooth performance. To resolve this, you can modify the CPU affinity of Core0 on your system so that your game doesn't use it, leaving it free for Windows and SLAM processes. This can help improve tracking stability.

Inside-out tracking on the Pimax Crystal Light works best with some ambient light. In complete darkness, the tracking cameras may struggle to detect your surroundings, leading to tracking issues or a loss of tracking. You can use small LED lights to provide ambient light without being distracting to your experience.

Check your room setup, and base station placement, and ensure proper lighting. Make sure base stations have a clear line of sight for the controllers. If the issue persists, try contacting Pimax support.

If you've already tried the common troubleshooting steps and the problem persists, it's likely a hardware or cable issue. Before contacting Pimax support, you can try using DDU (Display Driver Uninstaller) to fully remove and reinstall your graphics drivers, which might resolve some issues.

To power on your Pimax Crystal Light, press and hold the power button on the right side of the headset for a few seconds. The LED will light up when it's powered on.

To power off the headset, press and hold the power button for around 5 seconds until the LED turns off. If the button doesn't respond, you can unplug the USB connection to power it down.

Inspect the cable at the headset’s end to ensure it hasn’t come loose. Sometimes, cables can become loose during shipping. It's recommended to disconnect external devices like steering wheels, as this was previously needed to avoid firmware update issues.

Try updating your GPU drivers and Pimax Play to the latest version. If the issue persists, rolling back to an older GPU driver might help.

If the power button isn't responding, try holding it down for at least 5 seconds. If that doesn’t work, try unplugging the USB connection to force it to shut down. Ensure the headset is properly connected to your PC and that your cables aren’t loose. If the issue persists, try contacting Pimax support.